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    Welcome to the Sorenson Media Knowledge Base and Forum!

    Please click on the Sections on the left to access Knowledge Base articles or access the Forum to discuss Squeeze, 360, and other Sorenson Media products and services. You can also search our FAQ here as well.

    Please Search for answers before asking a new question.

    If you have need of immediate feedback or assistance please fill out a Support Ticket

    We look forward to your feedback!

    -Sorenson Media Team


    Sorenson Media introduces
    Squeeze 8
    • x264 codec integration and optimization for any H.264 encoding
    • Squeeze Server integration
    • New Adaptive Bit-Rate Streaming formats
    • Improved YouTube Publishing Option
    • Audio Sync filter
    • Improved GPU Acceleration
    For a detailed overview, see What's New in Squeeze 8.


    *Installing Squeeze on Mac OS 10.7 Lion?*

    If you get an error message saying Squeeze cannot read your serial key or you need to check or repair your permissions in Mac OS 10.7 Lion please follow these steps:
    1. Open Finder and go to your "Macintosh HD."
    2. Right-click on the "Library" folder and select “Get Info”
    3. In the Info window click the padlock at the bottom and enter your admin password.
    4. Under "Sharing and Permissions" click the [+] and add your user name to the list and click "OK."
    5. Change your Privileges to “Read and Write”
    6. Close the Info window for the "Library" folder

    7. Open the "Library" folder
    8. Find the "Preferences" folder, right-click it and select “Get Info”
    9. In the Info window click the padlock at the bottom and enter your admin password.
    10. Under "Sharing and Permissions" click the [+] and add your user name to the list and click "OK."
    11. Change your Privileges to “Read and Write”
    12. Close the Info window for the "Preferences" folder

    13. Open the "Preferences" folder
    14. Find a file named “com.SorensonMedia.Squeeze 6.plist” and/or "com.SorensonMedia.Squeeze 4.plist" and delete it (If there are more than one .plist files with Sorenson Media or Squeeze in the name, delete them all.)

    15. Run the Squeeze installer once more. You can download it from www.sorensonmedia.com/downloads
    It is recommended you delete the special permissions you added to the Library and Preferences folder above after Squeeze is successfully installed.

    *Note: Mac users updating to Mac OS 10.7 Lion, please update your NVIDIA CUDA driver with the developer driver here: http://developer.nvidia.com/cuda-toolkit-40#MacOS



    To change your output file location (to your desktop for instance) go to Preferences, then go to the Output tab and under "Save Encoded Files To:" click the "Browse" button and select your new destination ...

  • Recent Forum Posts Recent Forum Posts

    Sorry, Keith, I meant 4:2:2

    If you would like to write us about this you can send us a trouble ticket here:
    http://www.sorensonmedia.com/support/index.php?action=submitTicket Go to last post

    Jeff_TS On January 27th, 2012

    4:2:2 Workflow

    Jeff,

    I don't see a 4:4:4 selection for Chroma. Can you send me a preset or give me some pointers?

    Thx

    Keith Go to last post

    Keith On January 26th, 2012

    4:2:2 Workflow

    The FTP client in Squeeze is very basic. Unfortunately you cannot change any settings for the FTP uploader. Go to last post

    Jeff_TS On January 26th, 2012

    Passive/Active mode for FTP publication

    Hi, I wonder if there is a way to select between Passive and Active modes for FTP publication option. Sorenson Squeeze v8.0.1 publishes very very slow to our FTP server and I think I could be related... Go to last post

    sistemes On January 26th, 2012

    Passive/Active mode for FTP publication

    Although you can make a 4:2:2 Chroma sampled MPEG-2.

    Make sure you are setting the Level ID to "High." Also make sure the Format Constraints are set to "None" Go to last post

    Jeff_TS On January 26th, 2012

    4:2:2 Workflow