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Forum: Squeeze Stream General Discussion

General questions, comments, and discussion about Squeeze Stream.

  1. Sticky Thread Sticky: Please fill out a trouble ticket if you would like a response from Technical Support

    If you have a technical issue and need assistance from the Technical Support Team please fill out a ticket here: ...

    Started by Jeff_TS, July 21st, 2010 02:18 PM
    • Replies: 0
    • Views: 7,399
    July 21st, 2010 02:18 PM Go to last post
  1. Is it possible to preserve Metadata?

    Much of my video comes from my either Canon or iPhone cameras and I would like to preserve the metadata so that at least the date the video was...

    Started by waimoku, August 18th, 2015 05:34 PM
    • Replies: 0
    • Views: 7,088
    August 18th, 2015 05:34 PM Go to last post
  2. Player for Browsers on Mobile Devices

    Since the player is in Flash, it does not work when trying to view the video on browsers on mobile devices. Is there a player that we can use for...

    Started by xtian001, October 19th, 2013 11:39 PM
    • Replies: 0
    • Views: 4,454
    October 19th, 2013 11:39 PM Go to last post
  3. 303 failed to load resource

    Hi I have this error on my 360 accompt when I try to watch a video : 303 failed to load resource : unable to load resources : error#2035 Works...

    Started by Fred, August 12th, 2013 10:02 AM
    • Replies: 4
    • Views: 12,172
    December 5th, 2013 02:03 PM Go to last post
  4. Email not working as expected for Review & Approval

    I have set up a sub-user, Jim, on my account. If Jim uploads a video, he appears as the "author" of the video. If he sends out a link for review and...

    Started by kithammond, July 9th, 2013 10:15 AM
    • Replies: 1
    • Views: 5,988
    July 10th, 2013 11:30 AM Go to last post
  5. Works on Chrome but not IE8 and Firefox

    I already asked our IT to unblock the foloowing URLs: https://360.sorensonmedia.com/ and any other subdomains (http://*.sorensonmedia.com,...

    Started by xtian001, June 11th, 2013 02:14 AM
    • Replies: 1
    • Views: 6,533
    June 13th, 2013 11:59 AM Go to last post
  6. Improve playback and maybe change quality?

    I upload my videos in 1280x720 to have the best quality and highest resolution. However some of my clients who watch my videoes sometimes experience...

    Started by Lars, February 20th, 2013 01:37 PM
    • Replies: 3
    • Views: 7,753
    February 22nd, 2013 12:41 PM Go to last post
  7. Permalinks within iFrames

    Hello, The Sorenson Permalink opens the Permalink 'PAGE' but I'd like ONLY the video to display in my pop-up iFrame not the entire permalink page....

    Started by TriciaL, February 12th, 2013 01:02 PM
    • Replies: 4
    • Views: 7,803
    February 12th, 2013 06:36 PM Go to last post
  8. 360 is down ? Where is everyone ?

    Please help....we can't get in touch with ANYONE at Sorenson. Our 360 is GONE. If it expired...we never received an email or notification. ...

    Started by takeone, February 11th, 2013 04:17 PM
    • Replies: 1
    • Views: 5,141
    February 12th, 2013 12:35 PM Go to last post
  9. Upload/transcode error

    I keep getting this error after the upload is nearly 100% complete: "Failed to initialize transcode: Please contact support@sorensonmedia.com with...

    Started by simonchuang, January 25th, 2013 03:57 PM
    • Replies: 1
    • Views: 5,786
    February 11th, 2013 12:25 PM Go to last post
  10. Method to upload videos to 360 without encoding?

    Hi, The PC version of Squish crashes when I try to upload an mp4 file, and the Mac version of Squish just says "Publish Failed" when I hit upload....

    Started by rcruse, November 30th, 2012 10:05 AM
    • Replies: 1
    • Views: 5,239
    February 12th, 2013 11:56 AM Go to last post
  11. Videos do not appear in Chrome

    When logged into my 360 account using Google Chrome videos no longer appear when selected from the list. The links to them work in Chrome. And...

    Started by jcipin, October 3rd, 2012 08:08 AM
    • Replies: 3
    • Views: 7,575
    February 27th, 2013 12:28 PM Go to last post
  12. Closed Caption files missing?

    If I go to the video detail pages on any video, and that video has closed captioning, it indicates that by giving the title of the closed caption...

    Started by rcruse, October 1st, 2012 08:50 AM
    • Replies: 1
    • Views: 6,384
    October 17th, 2012 05:10 PM Go to last post
  13. Squished image

    I am a rookie with this program and am trying to make a dvd where the image fills the screen with no black barson either the top or bottom. The...

    Started by Mott441, September 28th, 2012 01:24 PM
    • Replies: 1
    • Views: 6,425
    October 2nd, 2012 12:48 PM Go to last post
  14. direct access to uploaded files without using the 360 players

    Hello - I'd like to be able to get direct access to some of my videos and not use a 360 player or Permalink. Is this possible? I think...

    Started by Russ, September 14th, 2012 12:33 PM
    • Replies: 1
    • Views: 6,070
    September 14th, 2012 02:19 PM Go to last post
  15. API log out issue

    I'm attempting to perform a log out via the API (using curl) based on what I see here:...

    Started by bsellers, September 11th, 2012 11:48 AM
    • Replies: 2
    • Views: 6,385
    September 21st, 2012 01:01 PM Go to last post
  16. Episode missing in video folder/playlist depending on sort type chosen

    Hi, Recently I was asked to change the name of each of the videos in our Medical Terminology folder/playlist to match the professor's request for...

    Started by rcruse, August 27th, 2012 03:03 PM
    • Replies: 2
    • Views: 6,665
    October 1st, 2012 08:56 AM Go to last post
  17. Branding - graphics Info

    Hello - I've been playing around a bit with customizing a player... specifically employing a logo. Any suggested dimensions? Specifically.. in...

    Started by Russ, July 24th, 2012 10:42 AM
    • Replies: 3
    • Views: 8,256
    September 14th, 2012 02:18 PM Go to last post
  18. Not getting the email notification

    When uploading content into 360 via web I get the notification. When I upload via Squeeze 8.5 with 360 preset I do not get the notification. The...

    Started by shueardm, June 20th, 2012 04:18 AM
    • Replies: 3
    • Views: 8,610
    June 21st, 2012 04:28 PM Go to last post
  19. If encoded Squeeze 8.5 to 360, what actually happens?

    So, question . if I encode and publish to 360 from within Squeeze 8.5, does the video get re-compressed? I ask because I see the answer that using...

    Started by shueardm, June 20th, 2012 03:10 AM
    • Replies: 4
    • Views: 9,003
    June 22nd, 2012 08:54 PM Go to last post
  20. First time 360 - no iPad work

    Sorry I have read that the 360 will encode for viewing on iPad but I can't get it to work. I only get black screen , no thumbnail and no way to...

    Started by shueardm, June 19th, 2012 12:41 AM
    • Replies: 2
    • Views: 7,983
    June 20th, 2012 03:04 AM Go to last post

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