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Forum: Troubleshooting

Troubleshooting tips and tricks - Be sure to check the FAQ above before posting a question in the forum.

  1. Sticky Thread Sticky: Please fill out a trouble ticket if you would like a response from Technical Support

    If you have a technical issue and need assistance from the Technical Support Team please fill out a ticket here: ...

    Started by sorensonmedia, December 9th, 2014 01:00 PM
    • Replies: 0
    • Views: 2,312
    December 9th, 2014 01:00 PM Go to last post
  1. youtube mp4present using X264 is leaving freeze frames during playback after encoding

    hi guys, I need your assistance urgently. I have exported a 5 minute video from my avid mc via a quicktime ref file I used the youtube mp4 present...

    Started by abraxastv, February 15th, 2016 11:40 PM
    • Replies: 1
    • Views: 3,175
    August 4th, 2016 04:37 AM Go to last post
  2. Bluray settings and Encore

    I have found a lot of discussions on this subject from 2 -4 years ago but nothing recent, and nothing since Squeeze 10 has come out. So when using...

    Started by bustedflush, February 12th, 2016 12:10 PM
    • Replies: 0
    • Views: 1,675
    February 12th, 2016 12:10 PM Go to last post
  3. MPEG-DASH Flash Castlabs solution

    Hi I'm looking at implementing a video player for MPEG-DASH in Flash. I'm using Castlabs solution as a basis. However they look for a timescale to...

    Started by joanne, January 13th, 2015 04:48 PM
    • Replies: 0
    • Views: 2,294
    January 13th, 2015 04:48 PM Go to last post
  4. MPEG-DASH working with dash.js

    Hi I've just spent quite a few hours trying to get the dash.js reference player working with a sorenson generated mpeg-dash file. The following...

    Started by joanne, January 8th, 2015 03:37 PM
    • Replies: 1
    • Views: 2,587
    January 8th, 2015 04:34 PM Go to last post

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